Please read the following information carefully before placing your order. By placing an order, you agree to our terms, conditions, policies, and disclaimers.

Notice:We require at least 24 hours notice for orders.

Order Minimum: A minimum order of 3 loaf cakes or jars is required per orders.

For large events or corporate orders, please contact us for a custom quote and flavor selections.

Customize brand labeling is available to fit your event for additional charges.

Shipping & Delivery

At Sweet Karamel, we want your treats to arrive safe and delicious. Here’s how you can get your cake jars and mini cakes.

🧁 Local Pickups:

• Fee: Free

• Available for: Cake jars and mini loaf cakes

• After you place your order, pickup details (time and exact location) will be shared by email or text.

🚗 Local Delivery:

• Fee: $8 per order

• Approx. radius: Within about 10 miles of Ashburn

• Note: Minimum order of $40 for local delivery

• We’ll confirm your delivery window by text or email after your order is placed.

📦 USPS Shipping – Cake Jars & Mini Loaf Cakes

• Fee: Flat $12.99 per order

• Available for: Cake jars and mini loaf cakes only

• Orders are carefully packed with padding and gels packs/ice packs to help protect your treats in transit.

• Please allow 3–5 business days for processing and shipping.

Should I refrigerate my mini cake?: Mini loaf cakes is most enjoyable when served at room temperature, Refrigerate any leftovers and bring your next serving to room temp before enjoying.

Allergy Notice:Our cakes are made in a kitchen that handles nuts, dairy, eggs, soy, and wheat. While we take precautions, we cannot guarantee a completely allergen-free product.

If you have any questions please submit a contact form through the contact us page.